Clay County Fire & Rescue Launches Free TenderID Pilot Program for Residents

Clay County residents will soon have access to a new emergency preparedness resource as Clay County Fire & Rescue launches a pilot program offering free TenderID cards.

The department is partnering with Tendercare to distribute TenderID cards, which are wallet-sized cards featuring a QR code that links to a secure profile with critical medical information. The profile can include medications, allergies, medical conditions and emergency contacts. An optional home decal is also available.

The goal of the program is to help first responders quickly access vital information during emergencies, particularly in situations where a patient is unable to communicate. By scanning the QR code, responders can review details that may affect medical care and decision-making.

The pilot program is open to all Clay County residents and is being offered at no cost. Fire officials noted that while the cards are free to the public, there is a cost to the department to purchase them in bulk, making community interest an important factor before placing a large order.

The program may be especially beneficial for seniors, individuals with chronic medical conditions, people who take multiple medications, caregivers managing care for loved ones, and anyone looking to add an extra layer of emergency preparedness.

Residents with questions about how the program works or whether it may be a good fit for their situation are encouraged to contact Clay County Fire & Rescue. The department’s public information officer is available to provide guidance and additional details.

Those interested in receiving a free TenderID card through the pilot program can complete an interest form at clayncfire.org/tenderid. Cards will be distributed in the order requests are received.

Residents and caregivers who prefer not to wait for the county’s bulk order may also request a TenderID card directly from Tendercare at no cost by visiting trytendercare.com/tenderid.

Clay County Fire & Rescue said the initiative is part of a broader effort to improve emergency readiness and ensure residents have access to tools that can support faster, more informed care during critical moments.