Construction Progressing on New Union County 911 Dispatch Center

Photo from the UCFR Facebook page.

Work continues on a new facility that will soon house the Union County 911 Dispatch Center, with officials reporting significant construction progress since the project began last year.

According to a recent update from Union County Fire and Rescue, groundbreaking for the new building began in May 2025. In the months since, the structure has taken shape with the building now framed, exterior walls completed and the roof finished.

Crews are currently focusing on interior work, including wiring, low-voltage systems, insulation and interior wall construction. Brickwork on the building’s exterior began last week, marking another milestone as the project moves toward completion.

Officials say most of the major construction components are nearing completion, with more detailed finishing work now underway. The facility remains on schedule for completion later this summer.

Once finished, the building will house both the Union County 911 Dispatch Center and Union County Mapping. It will also provide secure storage space for multiple county departments and offices.

In addition to the physical construction, officials said numerous contracts and agreements have been completed for the technical systems required to operate the center. These include next-generation 911 call handling services, telephone systems, public safety radio systems and Computer Aided Dispatch (CAD) services.

Other essential components being installed include administrative phone lines, high-speed fiber connections, telephone and radio recording systems, office equipment and dispatch consoles, as well as mapping services used by emergency personnel.

All of these systems must be integrated into the building during construction and undergo thorough testing before the facility becomes operational.

The Union County 911 Dispatch Center serves as the county’s Public Safety Answering Point, or PSAP, meaning it is the central call center that receives and processes 911 emergency calls. Officials say the center is one of the most critical public safety services for both residents and visitors, coordinating emergency responses for multiple public safety agencies across the county.

Funding for the project comes from the county’s current 1% Special Local Option Sales Tax (SPLOST). The tax will cover the cost of constructing the building as well as purchasing and installing the technical equipment and software required to operate the facility.

County officials say the new dispatch center will improve efficiency and reliability for emergency communications while also providing a more secure and modern location for the county’s emergency response operations.